Like your other online accounts, with your Roku account, there are some steps you can take.

1.  Use a valid email address

You must use a valid email address, preferably one that you use on a regular basis, to monitor your account and receive important account notifications.

2. Choose a strong and secure password

When creating your Roku account, we suggest that you choose a strong and secure password that is exclusive to your Roku account to help avoid unauthorized access to your personal data.

3.Create a PIN

Create a PIN or Personal Identification Number to prevent unauthorized users in your home from buying items from the Roku Channel Store. Once a PIN has been established, every transaction with the Roku Channel Store must be entered.  

How do I create or update the PIN for my account?

  1. From your computer or smartphone, go to
  2. Sign in to your Roku account if you are asked.
  3. Under PIN Preference, select the Update button.
  4. Select your PIN preference from the three choices.
  5. When you choose either of the first two choices and have not established a PIN, you will be prompted to enter a four-digit number in the PIN field and select the verification field Verify PIN.
  6. If you already have a PIN, use the Verify PIN field to enter your PIN.
  7. Select Save Changes and agree to the service terms and conditions.